Online Sales Counselor
HybridHouston, Texas, United States
Job Summary
Respond to all website and phone leads immediately, qualifying prospects based on needs and providing targeted answers with marketing materials. Utilize lead management software to follow up with prospects, scheduling appointments with onsite Sales Consultants and tracking conversion ratios. Create, plan, and schedule ongoing phone, text, and email campaigns while collaborating with the Online Sales Team to improve processes. Follow up with on-site consultants for feedback and report directly to the Online Sales Manager. Requires a Bachelor's degree or three years of sales experience, strong phone and email communication skills, and ability to work remotely on a flexible schedule including weekends.
Required Qualifications
- Bachelor's degree
- 3 or more years sales or customer service experience
- Exceptional organizational, planning, and time-management skills
- Proven phone and email communication skills
- Sales contact management database experience
- Ability to maintain focus on meeting and exceeding goals while working in an unstructured environment with minimal supervision
- Ability to learn and follow the proven sales process
- Ability to establish a broad base of knowledge to share with prospects depending on their needs
- Ability to work remotely on a flexible schedule, including weekends
- Strong understanding of Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, SharePoint)
- Availability to travel as needed to attend events and visit our Design Centers across Texas
Desired Qualifications
- Working knowledge of Lasso CRM and Call Rail call tracking software systems
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