Online Sales Counselor
HybridAustin, Texas, United States
Job Summary
Respond to all website and phone leads immediately, qualifying prospects based on needs and providing targeted answers with marketing materials. Utilize lead management software to provide consistent follow-up with the goal of scheduling appointments with onsite Sales Consultants. Create, plan, and schedule ongoing phone, text, and email campaigns while tracking and reporting on lead activity and sales conversion ratios. Follow up with on-site Sales Consultants for feedback about prospects and work collaboratively with the Online Sales Team to improve processes. This role requires working remotely on a flexible schedule including weekends, with availability to travel as needed to attend events and visit Design Centers across Texas.
Required Qualifications
- Bachelor's degree
- 3 or more years sales or customer service experience
- Exceptional organizational, planning, and time-management skills
- Proven phone and email communication skills
- Sales contact management database experience
- Ability to maintain focus on meeting and exceeding goals while working in an unstructured environment with minimal supervision
- Ability to learn and follow the proven sales process
- Ability to establish a broad base of knowledge to share with prospects depending on their needs
- Ability to work remotely on a flexible schedule, including weekends
- Strong understanding of Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, SharePoint)
- Availability to travel as needed to attend events and visit our Design Centers across Texas
Desired Qualifications
- Working knowledge of Lasso CRM and Call Rail call tracking software systems
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