Online Merchandiser | Retail | M&S | UAE
On-site · Dubai, Dubai, United Arab Emirates
Job Summary
Online Merchandiser to support operations and trading execution across M&S websites and Quick Commerce platforms. Responsibilities include executing day-to-day website updates on the KIBO platform, building landing pages, campaigns, and seasonal features, coordinating with merchandising teams for go-lives, ensuring accurate product tagging and SEO, managing product catalogue listings and stock across Deliveroo, Foodpanda, Instashop, Grab, and other platforms, coordinating digital asset uploads for campaigns, monitoring platform KPIs, adapting content for local relevance, coordinating with marketing assets and briefs, and generating daily/weekly performance reports to optimize digital merchandising. Requires a Bachelor’s degree and 3+ years in an Online Merchandiser/Web Content Manager/Online Trading role, experience with CMS (preferably HCLDX) and eCommerce backends (KIBO, SAP), familiarity with Quick Commerce platforms, proficiency in Google Analytics and Excel, and strong English communication (Arabic a plus).
Required Qualifications
- Bachelor Degree with 3+ years in an Online Merchandiser, Web Content Manager, or Online Trading role
- Experience working with CMS platforms (preferably HCLDX) and eCommerce backends (e.g., KIBO, SAP)
- Exposure to or direct experience managing listings and operations on Quick Commerce platforms is a strong advantage
- Comfortable using web analytics tools (e.g., Google Analytics, platform dashboards)
- Strong MS Excel and reporting capability
- Detail-oriented with strong organizational and communication skills in English (Arabic a plus)
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