Online Community Manager : Sri Lanka (Remote)
RemoteSri Lanka
Sri LankaRemoteFull TimeHealthcare Digital MarketingSmall
Full TimeSmallHealthcare Digital Marketing
Job Summary
Plan monthly community goals and post content with clean visuals and short videos on a set schedule. Talk with members, answer questions, keep the space safe, and plan small events like AMAs or webinars. Find member champions to drive engagement and regularly report on performance to analyze what works and suggest next steps. You will work flexible hours totaling 8 hours daily, including 5 hours during the day and 3 at night, with a starting salary of 80,000 LKR. This role is part of a diverse team of 250+ employees across multiple cultures, offering exposure to international clients and opportunities for growth in marketing.
Required Qualifications
- Proven experience running online communities (e.g., LinkedIn Groups, Facebook Groups, Slack/Discord, forums/Reddit) with clear engagement and growth results
- Have owned a client or team account and kept people updated
- You should be able to stay organized, meet deadlines, and effectively follow through on strategies in place to grow/maintain our community efforts
- Canva or similar for graphics
- basic video editing (e.g., CapCut, Descript)
- community/scheduling tools (e.g., Meta tools, Buffer/Hootsuite)
- collaboration suites (GSuite/MS Office)
- Practical use of AI tools to accelerate research, drafting, repurposing, etc to work as effectively as possible
- You must be able to communicate in a friendly, empathetic manner, on-brand
- You should be comfortable with working with analytics, metrics and can use data to make informed decisions to continue to drive meaningful results/outcomes
- You are expected to work 5 hours during the day and 3 hours at night (this is non-negotiable)
- We do not offer part-time roles, so we only apply if you are serious about committing your full-time commitment to our company
Desired Qualifications
- Helped run live online sessions like AMAs or webinars
- Social listening and observing community sentiment while managing an online community (how people feel, how active they are)
- Able to repurpose content across LinkedIn, Instagram, Facebook, X, and YouTube
- Able to work with stakeholders to actively lead efforts creating content with the intent to grow and maintain our online communities
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