Online Assistant
On-site · Ashford Kent, England, United Kingdom
Job Summary
Online Assistant responsibilities include selecting high-quality products for online orders and providing substitutions when items are out of stock, planning routes with store hardware to complete picks efficiently, processing customer orders, helping load vans for home delivery, answering customer queries, building product knowledge, and supporting flexible store operations. The role emphasizes customer service, teamwork, physical activity, and using digital tools to enhance the shopping experience, with shifts starting early (around 4am) and opportunities to learn new skills and promotions.
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