Online Assistant

Online Assistant tasked with selecting high-quality products for online orders to be delivered, offering suitable substitutions when items are out of stock, and assisting with order processing and loading vans for Home Delivery Drivers. The role involves using a handheld device to plan routes and manage time, handling customer queries, building product knowledge, and providing recommendations. Flexible store work across shifts, including early mornings around 4am, with a focus on delivering a fast-paced, high-energy customer experience and contributing to a positive shopping journey. Benefits include night-shift premium, staff discounts, free food and drinks, generous holiday entitlement, pension matching, share schemes, wellbeing support, and ongoing training.