Onboarding Officer - Video KYC-Digital Banking Kotak 811-CEC-VKYC
On-site · Thāne, Maharashtra, India
Job Summary
As an Onboarding Officer for Video KYC (VKYC), you will be responsible for completing full KYC verification for customers via secure video calls, maintaining high service standards throughout the VKYC process. The role involves verifying customer details, ensuring documentation accuracy, and engaging in cross-selling banking products while providing accurate product information to ensure customer satisfaction. Candidates should possess excellent communication skills, attention to detail, and a professional demeanor.
Required Qualifications
- KYC verification knowledge
- Customer service skills
Desired Qualifications
- Excellent communication skills
- Attention to detail
- Professional demeanor
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