Onboarding and Customer Service Specialist
$47,840–$52,000 year
On-site · Faribault, Minnesota, United States
Job Summary
Onboarding and Customer Service Specialist role in Faribault, MN for Tesoro Group client’s corporate office. Contract-to-hire, 30-90 days before conversion. Responsibilities include onboarding new properties using AppFolio, coordinating cross-department tasks (HOA, Commercial, Finance, Residential), serving as primary onboarding contact with owners, tenants, and vendors, sending onboarding packets, configuring Owner/Property/Unit pages, scheduling walk-throughs, setting up electronic rent collection, and providing front-desk customer service and portal support. Skills emphasized include onboarding process execution, data accuracy, vendor management, marketing asset management, digital listings, and strong communication. Requires High school diploma/GED, valid driver’s license, and ability to pass a background check; proficient in AppFolio and capable of end-to-end property onboarding and customer service tasks.
Required Qualifications
- High school diploma or GED
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