On-Site Technical Support
On-siteSurquillo, Departamento de San Martín, Republic of Peru
Job Summary
Conduct on-site technical support for the PC and peripheral park, including pin pads and ticketing systems. Resolve hardware and software incidents in situ, covering base software issues. Perform equipment preparation, installation, configuration, and changes. Execute cloning, user data backup, customization, and restore operations. Prepare devices for delivery to providers and end users. Provide first-line assistance for printers. Requires a technical degree in systems, informatics, industrial, or logistics. ITIL Foundation knowledge is desirable. Experience with TKTS management tools is preferred. Intermediate Excel skills required.
Required Qualifications
- Professional with technical studies in systems, informatics, industrial, logistics or similar
- Experience professional
- On-Site Technical Support L2
Desired Qualifications
- ITIL Foundation knowledge (desirable not mandatory)
- Knowledge in agile methodologies (desirable)
- Technical knowledge in HW (desirable)
- Intermediate knowledge of EXCEL
- Knowledge of TKTS management tools (desirable)
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