On-Site Support Specialist

Provide high-quality application and on-site IT support to ensure smooth daily operations, analyzing and resolving complex technical issues with a structured approach. Manage IT assets, coordinate the local office IT environment setup and maintenance, and handle goods receipt with accurate inventory tracking. Collaborate closely with international teams across different locations, contribute to internal Knowledge Base improvements, and participate in both local and global IT projects. Drive continuous service improvement initiatives, manage workarounds, and contribute to problem management processes while delivering reliable, user-focused support to colleagues.