On-Site Sr Customer Service Rep
$60,000–$60,000 year
On-sitePort Arthur, Texas, United States
Port Arthur, Texas, United StatesOn-siteFull Time$60,000–$60,000 yearSenior LevelHigh School Or EquivalentEnterprise
Full TimeSenior LevelHigh School Or EquivalentEnterprise
Job Summary
Respond to customer inquiries, provide quotes, and take orders via telephone, fax, email, or walk-in while sourcing products from branch, distribution center, or supplier inventory. Act as the inside half of the sales team to ensure transactions are error-free, negotiate sale and purchase prices within parameters, and proactively generate sales by promoting Motion Industries products. Mentor lower-level employees, troubleshoot issues, and fulfill orders while minimizing branch freight costs. This on-site role requires working more than 50% of the time at the customer location.
Required Qualifications
- high school diploma or GED
- five (5) or more years of related experience
- equivalent combination of education and experience
- Reliability
- organization
- attention to detail
- Customer service skills
- communication skills
- Ability to multi-task
- time management skills
- Moderate computer skills
- information processing
- communicating internally and externally via email
- using business systems
- searching capabilities to find products on the internet
- Good driving record
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