On-Site Service Engineer
$91,000–$147,200 year
On-site · Santa Clara, California, United States
Job Summary
On-site Service Engineer in Santa Clara, CA, responsible for frontline technical and troubleshooting support for robotic medical devices. Tasks include performing mechanical/electrical/SW service activities, maintaining demo-ready engineering systems, documenting activities, and contributing to process improvements. Role requires ongoing learning about robotics systems, safety compliance, and customer-facing support, with up to 20% domestic travel. Bachelor's degree in engineering and 2+ years of medical devices experience required. Strong Linux knowledge, troubleshooting skills, and excellent communications are essential.
Required Qualifications
- Bachelor’s degree in engineering or related field
- 2+ years of medical devices experience
- 2+ years of troubleshooting and performing HW/SW updates on medical devices
- 1+ years of documentation for technical assessment, quality and compliance
- Experience using Linux (Ubuntu) and running commands to perform updates
- Strong skills with power tools and electronic measuring instruments
- Excellent written and oral communication skills in English
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