On Site Manager
$60,000–$70,000 year
On-site · Seattle, Washington, United States
Job Summary
Lead a ~10-person sauna-host team across two Seattle locations; build onboarding/training; develop SOPs; set weekly schedules for the full team; manage on-site operations, guest experience, safety, and culture; participate in an on-call rotation; report to the CEO; collaborate on growth and multi-location scaling; take ownership of inventory and vendor relationships; troubleshoot on-site issues, with hands-on work including chopping wood, managing the fire, hauling equipment; reliable car useful for inter-location moves; full-time salaried role with potential to advance toward a GM position.
Required Qualifications
- Have experience managing a team of 5+ people in a fast-paced, customer-facing environment (hospitality, retail, fitness, food service – all fair game)
- Have built or enforced SOPs and understand why they matter
- Have developed training programs or onboarding processes and take pride in how new team members are set up to succeed
- Take ownership without being asked and over-communicate by default
- Know how to hold people accountable without losing their trust
- Are naturally handy and not fazed by physical labor or things breaking unexpectedly
- Are comfortable with computers: clean inbox, organized calendar, strong written communication
- Ambitious to grow – into more responsibility, more locations, and eventually a GM role
- Have a reliable car and are comfortable occasionally driving on behalf of the company (strong nice-to-have)
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