On-Site Field Service Manager
$61,800–$92,520 year
On-siteMiddletown, Delaware, United States
Job Summary
Oversee a team of technical service specialists servicing hardware, document management solutions, and software within a specific territory or assigned accounts. Select, hire, train, and develop current and new technical representatives while addressing customer issues to ensure satisfaction. Manage the warehousing process for merchandise and inventory, and educate the team on new technology in an evolving industry. This full-time on-site role requires a Bachelor's degree plus seven years of experience in technology service management and field technical expertise. Base salary ranges from $61,800 to $92,520, with an additional $57,920 annually available as a transportation allowance.
Required Qualifications
- Bachelor's degree in a relevant field
- 7 years of related experience
- management of typically two or more regular full-time employees
- Service management experience in the technology industry
- Hands-on field technical experience
- vast knowledge digital and electromechanical technology
- Full-Time On Site presence at assigned office(s)/worksite(s)/territory on scheduled work days
- legally authorized to work in the United States
- reside in the United States at the time of hire
Desired Qualifications
- equivalent experience to Bachelor's degree
- Knowledge of Internet
- Microsoft Office
- Lotus Notes
- Oracle
- Strong communication skills including the desire to develop and lead a team
- excellent time management skills
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