On-Site Customer Tech Copier Support
$44,304–$44,304 year
On-siteSalt Lake City, Utah, United States
Salt Lake City, Utah, United StatesOn-siteFull Time$44,304–$44,304 year
Full Time
Job Summary
Remotely troubleshoot and diagnose customer network connectivity with multi-functional devices such as copiers and scanners using software access. Communicate with clients via phone and email to gather troubleshooting information and collaborate with sales representatives and field technicians to resolve network-related problems. Requires 0-2 years of TCP-IP networking experience, strong problem-solving skills, and the ability to work in a fast-paced environment. Based in Oregon, Idaho, Washington, or Utah with pay ranging from $20.00 to $29.00/hour depending on location.
Required Qualifications
- 0-2 Years of experience working with TCP-IP Networking
- Some computer knowledge mixed with a willingness and capability to learn
- Natural problem-solving ability combined with a passion for fantastic customer service
- Excellent written and oral communication skills
- Ability to work in a fast-paced environment
- Must be able to work in Oregon, Idaho, Washington or Utah
Desired Qualifications
- Associates degree preferred
- Knowledge of or experience working with networking protocols and concepts (VPN, Routing, Ports, TCP/IP, Network analysis tools)
- Network+ or A+ Certifications a plus
- Knowledge or hands-on experience providing technical support to users using Windows 10 and server versions, MAC OS, and other mainstream applications
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