On-Site CSR
$60,000–$60,000 year
On-siteWinston-Salem, North Carolina, United States
Job Summary
Process customer orders, sell Motion Industries' assets, and source products from branch, distribution center, or supplier inventory. Negotiate sale and purchase prices within parameters to influence gross profit, proactively promote products to existing customers, and expedites backorders. Pull inventory, prepare shipments, handle returns, and troubleshoot via phone or email to identify correct parts. Respond to inquiries, provide quotes, and take orders via telephone, fax, email, or walk-in. Place orders without approval up to $5,000 per line and $10,000 per Purchase Order. Adjust pricing based on competition while maximizing profit and minimize branch freight costs by selecting cost-effective fulfillment methods. Work more than 50% of the time at the customer location.
Required Qualifications
- High school diploma or GED
- Customer service and communication skills
- Ability to multi-task and time management skills
- Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet
- Good driving record
- Reliability, organization, and attention to detail
- Must be available to work more than 50% of the time at the customer location
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