On Call Banquet Houseperson
On-siteAustin, Texas, United States
Job Summary
Cleans function rooms prior to set-up, sets equipment to Daily Work Sheet specifications, and provides required amenities as dictated by Resort Standards. Refreshes meeting rooms during meal and coffee breaks, breaks down rooms immediately after functions, and moves conference materials from resort docks, registration areas, or guest suites. Hangs banners for meetings and food/beverage functions, installs and removes air walls, and follows Banquet Event Orders (BEO) while accommodating special customer needs. Requires high school diploma, ability to lift 50–75 pounds plus heavier items, and adherence to timelines for a flexible schedule including weekends and holidays.
Required Qualifications
- High school Diploma or equivalent education
- Must be able to adhere to timelines in completion of set-ups
- Ability to work a flexible schedule, including weekends and holidays, according to department needs
- Must be able to perform in a team-oriented environment
- Must have the ability to move/maneuver in a banquet environment
- Ability to lift 50 pounds with ease, 75 pounds occasionally and higher weights as needed to accomplish guest service
- Walking, standing, stooping, squatting, bending or other types of physical movement, sometimes for more than one hour
Desired Qualifications
- Prior customer service training is a plus
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