Omnikanal-Service digital Werkstudent (m/w/d)
$31,200,000–$31,200,000 year
On-siteLübeck, Schleswig-Holstein, Germany
Lübeck, Schleswig-Holstein, GermanyOn-siteFull Time$31,200,000–$31,200,000 yearLarge
Full TimeLarge
Job Summary
Conduct inbound and outbound telephone support, manage customer service inquiries across digital channels, and execute consent campaigns to enhance data quality. Coordinate appointments for advisors and specialists while maintaining routine information tasks to ensure a positive customer experience. This role supports the direct branch at a modern cooperative bank focused on personal proximity and digital solutions, with a structured onboarding process. Flexible hours between 08:00 and 18:00 allow for easy integration with ongoing studies in economics or business administration.
Required Qualifications
- Laufendes Studium der Wirtschaftswissenschaften, Betriebswirtschaft, Wirtschaftspsychologie oder eines vergleichbaren Studiengangs
- gültige Matrikelnummer
- Immatrikulation als Student (m/w/d)
Desired Qualifications
- Interesse an digitalen Themen und modernen Kommunikationswegen
- Selbstständige Arbeitsweise
- strukturierte Arbeitsweise
- zuverlässige Arbeitsweise
- Hohe Lernbereitschaft
- Offenheit für Veränderungen
- Teamfähigkeit
- Kooperationsstärke
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