Oliver Wyman - Executive Assistant - Bogota
On-siteBogotá, Bogota D.C., Colombia
Job Summary
Support Partners and Principals by building client relationships, maintaining CRM databases, and executing follow-up calls to advance business goals. Manage calendars for internal and external meetings, coordinate complex travel arrangements, and prepare documents using firm formatting styles. Handle daily administration including work permits, document storage, and confidential information management while acting as the central contact for assigned administrative needs. Prepare monthly timesheets and expense reports, provide coverage for out-of-office EAs, and participate in team meetings to improve processes. Submit CVs in English; Bachelor's degree preferred with 3+ years in administrative or customer service roles within financial services or management consulting. Hybrid work required with onsite presence at least three days per week.
Required Qualifications
- Bachelor's degree preferred
- At least 3 years' experience at working in an administrative or customer service position
- English fluency
- Excellent Word, PowerPoint and Excel skills
- Expert knowledge of Outlook
- Problem solver – able to work with other teams and staff members effectively to reach a viable solution and goal
- Strong service focus – dedicated to meeting the expectations of all staff through securing effective relationships with clients and executing deliverables to the highest standards
- Excellent communicator and negotiator – able to deal effectively with people at all levels across a multicultural environment
- Maturity, poise and judgment
- Ability to maintain and respect confidentiality
- Ability to think strategically and contribute to development of departmental model
- One who takes constructive feedback in stride and incorporates feedback quickly
- Ability to manage a heavy work volume and meet deadlines in an extremely fast paced environment
- Ability to undertake projects and produce quality and timely results
- Self-starter, strong initiative, confidence and ability to work with little guidance
- Collaborative team player
- Positive attitude, sense of fun: is collegial and friendly
- Ability to juggle several tasks at once, to prioritize and manage own time - Not a clock watcher or someone who is unwilling to step outside their job description
- Methodical, organized and excellent attention to detail
- Flexible attitude; embraces change, hard-working, cost conscious and results driven
- All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Desired Qualifications
- Experience in financial services, management consultancy and/or a professional services environment a plus
- Knowledge of CRM systems (Microsoft Dynamics), a plus but not necessary
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