Oliver Wyman - Business Impact Manager - Toronto
$135,000–$170,000 year
HybridToronto, Ontario, Canada
Job Summary
Develop strategic plans and operational initiatives for the Performance Transformation Practice, acting as a direct partner to leadership to ensure alignment between strategy and execution. Draft agendas, coordinate materials for key meetings, and facilitate sessions to track outcomes and communicate priorities. Manage the annual strategy and budget-setting process, develop business cases for investments, and support target acquisition processes with the Corporate Development team. Enhance management information systems, conduct detailed financial analysis for reporting, and drive employee retention and attrition insights. Coordinate partner performance reviews, manage recruiting strategies, and support client requests across legal, finance, and IT. Collaborate with marketing and knowledge services to shape annual plans and ensure practice messaging effectively communicates strengths. This hybrid role requires a 3-day office presence and reports to Practice Leaders and the Director of Business Impact.
Required Qualifications
- 5+ years of experience in professional services, where experience includes strategic project management and execution, analysis / problem solving, and senior leadership / external client interaction
- Strong academic credentials
- Solid business and financial acumen with a focus on the management consulting industry
- Strong analytical and quantitative problem-solving abilities, including proficiency in Excel (i.e., the ability to structure a moderately complex model), data modeling and analysis, and basic familiarity with generative AI and work-optimization tools
- Strong verbal communication skills and the ability to tailor messages for different audiences (i.e., understand what information is necessary or unnecessary to communicate and how complex / nuanced messages should be structured)
- Ability to influence and collaborate with colleagues at all levels (including executive audiences) and understand the perspective of different groups / individuals
- Strong written communication skills (including proficiency in PowerPoint), storytelling skills, and the ability to communicate the 'so what'
- Demonstrated ability to shape, lead, and execute strategic initiatives with several stakeholder groups involved
- Proficiency in managing multiple projects at once, operating independently, and adhering to tight deadlines while clearly communicating progress, blockers, decisions, etc.
- Strong organizational skills, with the ability to structure one's own work, maintain clear priorities, and communicate timelines, workplans, and progress effectively
- Comfortable navigating ambiguity and acting effectively with limited oversight, with the ability to create / define structure independently
- Thrives in fast-paced environments, is adept at dealing with confidential / sensitive matters, and is responsive to ad-hoc requests
- Attention to detail in work product and ability to sense-check work for potential errors
- Forward-looking and proactive mindset, with the ability to anticipate upcoming needs / meetings, prioritize effectively, and plan ahead to mitigate risks and bottlenecks
- Ability to understand the 'bigger picture' and connect the dots across teams, initiatives, and stakeholders to drive alignment and coordinated execution
- A presence in the office 3 days per week
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