Oil Changers Store Manager (870)
$41,600–$45,760 year
On-sitePort, Oklahoma, United States
Port, Oklahoma, United StatesOn-siteFull Time$41,600–$45,760 yearLarge
Full TimeLarge
Job Summary
Oversee daily store operations by supervising and training technicians, monitoring customer interactions, and directing personnel to meet service goals. Manage inventory levels, complete required paperwork, and enforce cost control measures to ensure profitability. Provide prompt customer service, resolve complaints, and accept payment for specialized vehicle services including fluid changes, tire adjustments, and transmission work. Maintain cash controls, conduct weekly store inspections, and ensure facilities remain clean and safe. Schedule staff effectively, enforce company policies, and lead monthly safety meetings.
Required Qualifications
- experienced manager
- experience in customer service
- inventory management
- team leadership
- Previous management/supervisory experience
- Good technical knowledge
- math skills
- ability to read and write English
- ability to communicate effectively with customers, co-workers, Regional Manager and Corporate Personnel
- Mobility
- ability to reach overhead to a height of four feet
- ability to bend, stretch, and use stairs
- ability to operate overhead and floor mounted oil and grease guns
- ability to operate coolant exchange machine
- ability to operate differential pump
- ability to operate transmission fluid exchange machine
- ability to operate calculator
- ability to maintain a clean and proper uniform
- ability to practice good hygiene
- ability to enforce requirements for store personnel
- ability to hold monthly safety meetings for staff
- ability to follow and enforce all Environmental rules and policies
- ability to investigate promptly and accurately any customer service issues
- ability to investigate promptly and report any employee issues or concerns
- ability to attend manager meetings each month
- ability to complete daily, weekly and monthly paperwork
- ability to input customer and maintenance information into computers
- ability to maintain adequate inventory levels
- ability to order supplies as needed
- ability to make proper deposits
- ability to maintain cash drawer
- ability to follow check acceptance policy
- ability to correct preparation of deposits
- ability to detect and prevent theft
- ability to correct discrepancies with assistance of Regional Manager
- ability to complete store inspections
- ability to oversee and direct daily clean-up
- ability to ensure the store is opened and closed on time daily
- ability to make sure staff are properly scheduled
- ability to provide prompt and courteous customer service
- ability to answer questions
- ability to resolve customer problems and complaints
- ability to ensure consistent recommendation of services needed to the customer
- ability to monitor workflow
- ability to provide daily supervision and training
- ability to hire
- ability to schedule
- ability to train
- ability to counsel
- ability to take corrective action
- ability to conduct performance evaluations
- ability to terminate
- ability to continuously educate employees on product/service offerings
- ability to set an example of superior service system performance
- ability to train others
- ability to ensure vehicles are serviced within specified time limits
- ability to check and change fluids and filters
- ability to air tires
- ability to provide specialized services including but not limited to transmission, differential and radiator
- ability to explain service to customers
- ability to accept payment for services
- ability to maintain and enforce proper cash controls
- ability to follow check acceptance policy
- ability to correct preparation and making of deposits
- ability to maintain cash drawer
- ability to ensure the store is opened and closed on time daily
- ability to make sure staff are properly scheduled
- ability to provide overall direction to personnel to meet and exceed store goals
- ability to monitor workflow to ensure that vehicles are serviced within specified time limits
- ability to provide prompt and courteous customer service
- ability to answer questions
- ability to resolve customer problems and complaints
- ability to ensure consistent recommendation of services needed to the customer
- ability to review transactions for voids, incomplete invoices, and cash shortages
- ability to detect and prevent theft
- ability to provide overall day-to-day direction to store personnel
- ability to provide efficient and quality service to customers
- ability to supervise and train technicians
- ability to monitor employee to customer interaction
- ability to monitor inventory
- ability to complete required paperwork
- ability to enact cost control measures
- ability to ensure the profitability and growth of the location
- ability to provide overall Day to Day direction to store personnel
- ability to provide efficient & quality service to customers
- ability to supervise & train technicians
- ability to monitor employee to customer interactions
- ability to complete required paperwork & enact cost control measurements
- ability to ensure the profitability and growth of the location through inventory management
- ability to provide service to customer vehicles
- ability to check and changing fluids and filters
- ability to checking and adjusting tires
- ability to provide specialized services including but not limited to transmission, differential and radiator
- ability to input customer and maintenance information into computers
- ability to explain service to customers
- ability to accept payment for services
- ability to maintain and enforce proper cash controls
- ability to follow check acceptance policy
- ability to correct preparation and making of deposits
- ability to cash drawer maintenance
- ability to complete store inspections on a weekly basis
- ability to correct discrepancies with assistance of Regional Manager
- ability to oversee and direct daily clean-up
- ability to maintain clean, presentable facilities and grounds
- ability to Observe and comply with safety rules and regulations
- ability to ensure the store is opened and closed on time daily
- ability to Make sure staff are properly scheduled to provide service
- ability to Provide overall direction to personnel to meet and exceed store goals
- ability to Monitor workflow to ensure that vehicles are serviced within specified time limits
- ability to Provide prompt and courteous customer service
- ability to answer questions
- ability to resolve customer problems and complaints
- ability to ensure consistent recommendation of services needed to the customer
- ability to Review transactions for voids, incomplete invoices, and cash shortages
- ability to detect and prevent theft
- ability to Provide daily supervision and training to personnel
- ability to hiring
- ability to scheduling
- ability to training
- ability to counseling
- ability to corrective action
- ability to performance evaluations
- ability to termination
- ability to Continuously educate employees on product/service offerings
- ability to Set an example of superior service system performance
- ability to continuously train others on the same
- ability to Complete daily, weekly and monthly paperwork on a timely basis
- ability to Maintain adequate inventory levels
- ability to order supplies as needed
- ability to Maintain a clean and proper uniform
- ability to practice good hygiene
- ability to enforce these requirements for store personnel
- ability to Act as a model of excellence for store personnel
- ability to Communicate and enforce all company rules and policies
- ability to Attend manager meetings each month
- ability to Investigate promptly and accurately any customer service issues
- ability to Investigate promptly and report any employee issues or concerns to supervisor and appropriate corporate personnel
- ability to Follow and enforce all Environmental rules and policies
- ability to work in a garage environment 100% of the time
- ability to handle Exposure to heavy equipment
- ability to handle slick surfaces
- ability to handle varying hot-cold temperatures
- ability to handle limited travel
- ability to be an hourly rate and non-exempt position
- ability to work in person
- ability to receive Monthly Performance Based Bonus
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