Oil Change Assistant Manager - Shop#575 - 7515 West Capitol Dr
$31,200–$31,200 year
On-siteMilwaukee, Wisconsin, United States
Job Summary
Support the Shop Manager with daily operations, team development, and a fast, friendly customer experience. Step in as Manager on Duty when needed to coordinate workflow, maintain safety, and ensure services are completed accurately. Complete Certified Technician training and perform all Lead Technician responsibilities, including opening and closing procedures, daily inventory counts, and operational follow-up. Train new team members, provide real-time coaching, and identify opportunities for shop performance improvement. Model company procedures and service standards while resolving customer concerns professionally.
Required Qualifications
- Minimum 6 months' customer service experience in a fast-paced service environment
- Minimum 6 months' experience leading, coaching, or mentoring others in a fast-paced environment
- A commitment to following and maintaining facility and safety control policies and practices
- Strong communication skills and comfort providing direction, coaching, and feedback to team members
- Initiative, accountability, and follow-through on responsibilities
- The ability to remain calm, organized, and solutions-focused during busy periods
- The ability to meet applicable age and certification requirements, including Inspector Certification when required
- Reliable transportation to and from your work location
- Lift up to fifty (50) pounds
- Maneuver safely in and out of a shallow 3-foot-deep pit to position yourself under vehicles
- Walk, stand, bend, stoop, twist, hold, grasp, pull, and turn for extended periods of time
- Work in hot or cold weather conditions when necessary
Desired Qualifications
- Automotive experience
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