Oil Change Assistant Manager - Shop#559 - 5400 Richmond Ave
$31,200–$31,200 year
On-siteHouston, Texas, United States
Job Summary
Coordinate daily shop operations by stepping in as Manager on Duty, ensuring workflow remains safe, efficient, and focused. Lead team development through real-time coaching, training new members, and reinforcing service standards and safety protocols. Complete Certified Technician training, perform opening and closing procedures, manage daily inventory counts, and support shop communication and reporting. Model fast, friendly customer service to resolve concerns professionally while maintaining consistent service quality. Assist with operational follow-up and identify opportunities for improvement to support overall shop performance.
Required Qualifications
- Minimum 6 months' customer service experience in a fast-paced service environment
- Minimum 6 months' experience leading, coaching, or mentoring others in a fast-paced environment
- A commitment to following and maintaining facility and safety control policies and practices
- Strong communication skills and comfort providing direction, coaching, and feedback to team members
- Initiative, accountability, and follow-through on responsibilities
- The ability to remain calm, organized, and solutions-focused during busy periods
- The ability to meet applicable age and certification requirements, including Inspector Certification when required
- Reliable transportation to and from your work location
- Lift up to fifty (50) pounds
- Maneuver safely in and out of a shallow 3-foot-deep pit to position yourself under vehicles
- Walk, stand, bend, stoop, twist, hold, grasp, pull, and turn for extended periods of time
- Work in hot or cold weather conditions when necessary
Desired Qualifications
- Automotive experience
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