Oil Change Assistant Manager - Shop#220 - 4844 North High Street
$27,560–$39,520 year
On-siteColumbus, Ohio, United States
Job Summary
Support daily shop operations by coordinating workflow as Manager on Duty, ensuring safe and efficient service delivery while maintaining high-quality standards. Lead team development through real-time coaching, feedback, and training new members, while assisting with inventory counts, opening/closing procedures, and operational reporting. Complete Certified Technician training and perform hands-on technical responsibilities alongside the Shop Manager to reinforce safety protocols and service excellence. Model fast, friendly customer service to resolve concerns professionally and identify opportunities for shop improvement.
Required Qualifications
- Minimum 6 months' customer service experience in a fast-paced service environment
- Minimum 6 months' experience leading, coaching, or mentoring others in a fast-paced environment
- A commitment to following and maintaining facility and safety control policies and practices
- Strong communication skills and comfort providing direction, coaching, and feedback to team members
- Initiative, accountability, and follow-through on responsibilities
- The ability to remain calm, organized, and solutions-focused during busy periods
- The ability to meet applicable age and certification requirements, including Inspector Certification when required
- Reliable transportation to and from your work location
- Lift up to fifty (50) pounds
- Maneuver safely in and out of a shallow 3-foot-deep pit to position yourself under vehicles
- Walk, stand, bend, stoop, twist, hold, grasp, pull, and turn for extended periods of time
- Work in hot or cold weather conditions when necessary
Desired Qualifications
- Automotive experience
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