Offshore Operational Specialist (Central Billing Office) - Boynton Beach, Florida
On-siteBoynton Beach, Florida, United States
Job Summary
Oversee daily interactions with offshore partners to ensure task completion per service level agreements and monitor deliverables for productivity targets. Collaborate with Offshore Operations management and NYU teams to align activities with organizational goals, clarify workflows, and facilitate communication between the Central Billing Office and vendors. Conduct regular knowledge sharing sessions to disseminate best practices and analyze data trends for revenue enhancement opportunities. Present findings to management regarding identified issues and recommend improvements while ensuring offshore activities comply with federal, state, and payer regulations. Requires up to 20% travel to domestic offices and quarterly international locations.
Required Qualifications
- Associate's degree in information technology, computer science, business, healthcare administration, or other related field
- 2-4 years in a billing office or healthcare setting
- prior experience in healthcare finance
- prior experience in operations
- prior experience in medical reimbursement
- prior experience in managed care contracts
- Knowledge of practice management
- Knowledge of revenue cycle
- ability to effectively communicate with all levels of the organization
- Requires up to 20% travel to domestic offices
- quarterly international offsite vendor locations
Desired Qualifications
- experience in healthcare finance
- experience in operations
- experience in medical reimbursement
- experience in managed care contracts
- Knowledge of practice management
- Knowledge of revenue cycle
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