OFFICER, Specialist, Retention Agent- Credit Card, Consumer Banking (Sales Incentive) (RE0288)
On-site · Taipei, Taiwan, Taiwan
Taipei, Taiwan, TaiwanOn-siteFull TimeMid LevelBachelors DegreeLarge
Type
Full Time
Level
Mid Level
Education
Bachelors Degree
Company size
Large
Job Summary
負責信用卡客戶保留相關的電話客戶服務,透過線上服務維護客戶關係,說明信用卡權益與活動,處理信用卡挽留及相關問題,並協助公司各項專案外撥活動通知。
Required Qualifications
- 大學或專科(含)以上畢業
- 一年以上銀行客戶服務或其他產業電話客戶服務經驗尤佳
- 熟悉電腦操作, 例如: Word, Excel, power point, LINE, app...等
- 具備良好的客戶溝通技巧且EQ佳
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