Officer-Loss Prevention

Job Summary

Required Qualifications

• •High school diploma or G.E.D. equivalent
• •Must be able to stand, sit, or walk for an extended period of time
• •Must be able to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance
• •Must be able to grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
• •Must be able to move through narrow, confined, or elevated spaces
• •Must be able to move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps
• •Must be able to reach overhead and below the knees, including bending, twisting, pulling, and stooping
• •Must be able to read and visually verify information in a variety of formats (e.g., small print)
• •Must be able to visually inspect tools, equipment, or machines (e.g., to identify defects)
• •Must be able to enter and locate work-related information using computers and/or point of sale systems
• •Must be able to move at a speed required to respond to work situations (e.g., run, walk, jog)
• •Must be able to speak with others using clear and professional language
• •Must be able to prepare and review written documents accurately and completely
• •Must be able to develop and maintain positive working relationships with others
• •Must be able to comply with quality assurance expectations and standards
• •Must be able to complete safety training and certifications
• •Must be able to ensure uniform and personal appearance are clean and professional
• •Must be able to maintain confidentiality of proprietary information
• •Must be able to protect company assets
• •Must be able to welcome and acknowledge all guests according to company standards
• •Must be able to anticipate and address guests' service needs
• •Must be able to assist individuals with disabilities
• •Must be able to thank guests with genuine appreciation
• •Must be able to handle all interruptions and complaints
• •Must be able to resolve safety hazard situations
• •Must be able to escort any unwelcome persons from the property without interrupting the orderly flow of property operation
• •Must be able to report to scenes of vehicle accidents/thefts
• •Must be able to call for assistance using proper code responses
• •Must be able to complete a Loss Prevention shift summary/daily activity report
• •Must be able to maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals
• •Must be able to conduct investigations and gather evidence
• •Must be able to conduct interviews with relevant parties
• •Must be able to respond to accidents, contact EMS or administer first aid/CPR as required
• •Must be able to assist guests/employees during emergency situations
• •Must be able to notify appropriate individuals in the event of accidents, attacks, or other incidents
• •Must be able to defuse guest/employee disturbances
• •Must be able to call for outside assistance if necessary
• •Must be able to complete incident reports to document all Security/Loss Prevention related incidents
• •Must be able to lock property entrances when required
• •Must be able to monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system
• •Must be able to conduct daily physical hazard inspections
• •Must be able to assist guests with room access
• •Must be able to patrol all areas of the property
• •Must be able to follow all company policies and procedures
• •Must be able to report accidents, injuries, and unsafe work conditions to manager
• •Must be able to ensure uniform and personal appearance are clean and professional
• •Must be able to maintain confidentiality of proprietary information
• •Must be able to protect company assets
• •Must be able to welcome and acknowledge all guests according to company standards
• •Must be able to anticipate and address guests' service needs
• •Must be able to assist individuals with disabilities
• •Must be able to thank guests with genuine appreciation
• •Must be able to speak with others using clear and professional language
• •Must be able to prepare and review written documents accurately and completely
• •Must be able to develop and maintain positive working relationships with others
• •Must be able to support team to reach common goals
• •Must be able to comply with quality assurance expectations and standards
• •Must be able to stand, sit, or walk for an extended period of time
• •Must be able to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance
• •Must be able to grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
• •Must be able to move through narrow, confined, or elevated spaces
• •Must be able to move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps
• •Must be able to reach overhead and below the knees, including bending, twisting, pulling, and stooping
• •Must be able to read and visually verify information in a variety of formats (e.g., small print)
• •Must be able to visually inspect tools, equipment, or machines (e.g., to identify defects)
• •Must be able to enter and locate work-related information using computers and/or point of sale systems
• •Must be able to move at a speed required to respond to work situations (e.g., run, walk, jog)
• •Must be able to stand, sit, or walk for an extended period of time or for an entire work shift