Officer, Customer Service Officer, Consumer Banking Group
On-siteKhar, State of Himāchal Pradesh, Republic of India
Job Summary
Conduct cash and transfer transactions, process cheques and bills, and clear instruments within authorized limits. Handle new account openings and transaction updates, responding to inquiries regarding balances, statements, and fees. Ensure compliance with regulations and escalate customer grievances as required. Maintain accurate records and meet defined timelines for all banking processes. Requires 2-4 years of banking experience and knowledge of internal/external regulations. Located in Khar, Mumbai, this full-time role supports DBS Consumer Banking Group's mission to help customers achieve their financial dreams across Asia.
Required Qualifications
- 2-4 years Banking Experience
- Graduate preferably Banking/Commerce
- Excellent interpersonal and communication skills
- Ability to build strong relationships with clients
- Responsible
- Ability to meet deadlines
- Knowledge about internal/external regulations
- Good Computer Knowledge
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