Office Technician

Provide general office assistance and maintain office supplies. Enter information from Medical and NFOCUS claim forms with 95% accuracy and 8000 keystrokes per hour. Identify and correct any errors in the data. Sort, file, and organize documents. Open and process incoming mail. Copy documents as needed and conduct research to verify information. Review medical claim forms for missing or incomplete information and correct discrepancies. Answer calls regarding claim status, client eligibility, and provider payments. Use mainframe systems to verify and provide accurate information. Maintain confidentiality of all billing and provider-related information. Exhibit strong attention to detail and proofreading skills to ensure accuracy of documents and reports. Maintain regular and predictable attendance.