OFFICE SUPPORT STAFF - CHURCHILL
On-siteCheyenne, Wyoming, United States
Job Summary
Answer multi-line phone systems, schedule client appointments, and inform patients of required documentation. Ensure intake and discharge processes are completed while processing client contact and insurance information changes. Provide administrative support for written correspondence and process payments from clients. Prepare office reports and projects such as prebilling and insurance audits as assigned. Maintain positive relationships with referral sources and community partners as the first point of contact for facility visitors. This role operates in a residential facility environment with full-time hours Monday through Friday, 8:00 a.m. to 5:00 p.m., including on-call rotation and occasional evening or weekend work. Some travel is required.
Required Qualifications
- High School Diploma or GED
- Must possess and maintain a valid driver's license
- CPR / First Aid certification
- Mental Health First Aid certification
- MANDT certification
Desired Qualifications
- Two or more years working with people experiencing mental illness and/or substance use problems
- Two or more years working with people who are actively experiencing a crisis
- Two or more years working with people in a residential service environment
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