Office Support Specialist
$65,000–$75,000 year
On-siteNew York, United States
Job Summary
Coordinate conference room setups, catering, and event logistics while maintaining reception areas, kitchens, and shared spaces to ensure they remain organized and meeting-ready. Serve as the primary point of contact for employees, clients, and vendors, managing office supplies, incoming mail, and deliveries to support daily operations. Partner with building management and external vendors to provide administrative support, ensuring all workplace resources are stocked and functional. Identify opportunities to enhance workplace efficiency through continuous improvement initiatives and proactive problem-solving in a fast-paced environment. Work onsite four days per week in Zeno's New York office, supporting the VP of Office Experience with hospitality-driven operations and physical tasks including moving furniture and distributing supplies.
Required Qualifications
- 2-3 years of experience in administrative support, office operations, workplace services, hospitality, or a similar professional environment
- Proven ability to manage multiple priorities, projects, and requests while maintaining exceptional attention to detail and professionalism
- Excellent verbal and written communication skills
- Friendly, service-oriented approach to supporting employees, clients, and guests
- Highly organized, resourceful, and proactive
- Ability to anticipate needs and solve problems independently
- Comfortable working in a fast-paced environment
- Adapting to changing priorities
- Responding with urgency when needed
- Proficiency with Microsoft Outlook, Word, Excel, PowerPoint, and internet-based research tools
- Experience supporting workplace technology and office equipment, including conferencing systems, printers, and copiers
- Sound judgment, discretion, and professionalism
- In-office role based in Zeno's New York office
- Work onsite four (4) days per week
- Flexibility to work additional days as business needs require
- Standard office hours are 8:30 a.m. to 5:30 p.m.
- Regular movement throughout the office
- Ability to perform physical tasks that support workplace operations, including lifting and carrying up to 42 pounds
- Moving office furniture
- Distributing packages and supplies
- Replacing water cooler bottles
- Supporting meeting and event setups
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