Office Support Clerk Senior- Troy Results Program
$37,790–$50,632 year
On-sitePontiac, Michigan, United States
Job Summary
Greet visitors and clients as the first point of contact for the program, collecting payments, handling documentation, and verifying information for accurate data entry. Manage a multi-line phone system to direct calls appropriately while answering inquiries regarding site rules, testing procedures, and program policies. Maintain and update multiple databases and confidential records, compose letters and memoranda, and schedule appointments using the computer system. Sort incoming mail, file reports following standardized procedures, and operate office machines like fax and printers. Provide general administrative and customer service support to staff and clients in a fast-paced environment. This part-time role includes weekend and holiday hours with some weekday coverage.
Required Qualifications
- High school graduate or have a certificate of successful completion of the General Educational Development (GED) Test
- At least six (6) months of full‐time clerical work experience
- Pass the total examination, including the employment medical, established for this classification
- Successfully complete the six month probationary period
- Submit to immunizations as required
- Submit to tuberculin skin tests or chest x‐rays at County expense
- Background investigation covering an evaluation of employment, school, home, criminal, military, or other personal records
- No convictions for moving traffic violations, accidents, non-moving traffic violations, or violations of other laws
- No convictions of the Domestic Violence Statute
- Ability to communicate to accurately convey information, using tact and diplomacy
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