Office Supervisor

Manage the administrative, financial, and operational aspects of a CityMD site by directly overseeing Patient Service Representatives and supporting overall site functions. Open and close the facility, manage front desk operations to monitor patient flow and registration delays, and coordinate non-provider schedules. Order medical supplies, medications, and office supplies while providing coverage when the Site Manager is unavailable. Assist with clinical tasks such as processing labs and rooming patients, and maintain patient confidentiality in accordance with HIPAA requirements. Resolve patient disputes, review satisfaction cards, and ensure a hospitable environment from welcome to departure. Coordinate with HR on staff development plans and manage employee relations issues.