Office Services Support, Floater
$43,680–$43,680 year
On-site · Boston, Massachusetts, United States
Job Summary
Office Services Support Floater at RRD in Boston, MA. Responsibilities include reprographics, mail and intake functions, processing job tickets, meeting deadlines, QA, equipment troubleshooting, client interactions (in person, phone, or email), and adherence to company/client policies. Requires high school diploma or equivalent and typically 1 year of office services experience; ability to lift up to 50 lbs; strong communication, organizational, and problem-solving skills; ability to work in a fast-paced, team environment. Salary is $21.00 per hour with potential fringe benefits and overtime/shift considerations.
Required Qualifications
- High school diploma or equivalent
- Minimum (1) year office services experience preferably in a legal, banking or large corporate environment
- Skilled in the use of mail, phone, email, digital reprographics and mail equipment
- Familiar with general back office procedures to meet and maintain client satisfaction
- Proven customer service skills
- Good written and verbal communication
- Attention to detail with good organizational skills
- Must be able to meet deadlines and complete all projects in a timely manner
- Ability to handle sensitive and/or confidential documents
- Able to make independent decisions
- Good problem-solving skills
- Must work well in a team environment
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Ability to work in a fast-paced environment
- Must be self-motivated with positive can-do attitude
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