Office Services Specialist
$45,760–$49,920 year
On-siteBoston, Massachusetts, United States
Job Summary
Process inbound and outbound mail, manage shipping and receiving, and oversee reprographics operations including binding and multi-function device maintenance. Maintain the office services center, replenish pantry and breakroom supplies, and perform general preventative maintenance. Provide front-of-house coverage by greeting guests, managing lobby access, and routing global calls. Deliver prompt, courteous service across all assigned sites while ensuring continuous coverage for client satisfaction and service level agreements. Travel between assigned SPS sites as required.
Required Qualifications
- High School Diploma (or equivalent)
- Ability to work assigned work hours determined by manager
- Current knowledge or ability to learn computer-based systems required for functions of position
- Required to maintain an overall professional appearance and attitude
- Ability to grasp, lift and/or carry 25 lbs. individually and 50 lbs. with assistance
- Ability to walk bend, kneel, stand, and/or sit for an extended period of time
- Manual dexterity required for operating office machinery and use of equipment such as ladders and binding machinery
- Specific vision abilities required by this job include close vision, distance vision, ability to adjust focus and ability to match or detect differences between colors, including shades of color and brightness
- Travel is an essential part of the Field Services Specialist role and it is mandatory to have access to a reliable means of transportation
- Ability to comprehend instructions
- Ability to work independently and capable of completing projects
- Proactively seeks out additional work during downtime
- Ability to handle multiple tasks simultaneously
- Good organizational skills
- Analytical abilities and aptitude in problem-solving
- Superb written and verbal communication skills
- Working knowledge of MFD (Multi-Functional Device) equipment
- Ability to handle multiple tasks simultaneously
- Ability to work independently and capable of completing projects
- Proactively seeks out additional work during downtime
- Builds professional relationships with customers and other teams
- Maintains professionalism and composure when interacting with all employees
- Ability to handle multiple tasks simultaneously
- Good organizational skills
- Analytical abilities and aptitude in problem-solving
- Superb written and verbal communication skills
- Current knowledge or ability to learn computer-based systems required for functions of position
- Required to maintain an overall professional appearance and attitude
- Adhere to all policies and procedures required
- Ability to grasp, lift and/or carry 25 lbs. individually and 50 lbs. with assistance
- Ability to walk bend, kneel, stand, and/or sit for an extended period of time
- Manual dexterity required for operating office machinery and use of equipment such as ladders and binding machinery
- Specific vision abilities required by this job include close vision, distance vision, ability to adjust focus and ability to match or detect differences between colors, including shades of color and brightness
- Travel is an essential part of the Field Services Specialist role and it is mandatory to have access to a reliable means of transportation
- Ability to comprehend instructions
- Ability to work independently and capable of completing projects
- Proactively seeks out additional work during downtime
- Builds professional relationships with customers and other teams
- Maintains professionalism and composure when interacting with all employees
- Ability to handle multiple tasks simultaneously
- Good organizational skills
- Analytical abilities and aptitude in problem-solving
- Superb written and verbal communication skills
- Working knowledge of MFD (Multi-Functional Device) equipment
Desired Qualifications
- 6+ months prior work experience preferred
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