Office Services Specialist
$56,160,000–$60,320,000 year
On-siteToronto, Ontario, Canada
Job Summary
Manage lobby flow, security protocols, and global call routing while providing a 5-star concierge experience for guests and clients. Own the lifecycle of inbound and outbound shipments, mastering chain-of-custody procedures for high-priority packages. Operate high-end Multi-Functional Devices for print, binding, and digital scanning, ensuring equipment remains battle-ready through proactive maintenance and toner management. Keep conference rooms, pantries, and common areas stocked and VIP-ready, maintaining inventory levels before supplies are needed. Travel regionally between sites as required, handling same-day assignments and varying schedules with composure.
Required Qualifications
- 2+ years of experience in office services, hospitality, or logistics
- High School Diploma or equivalent
- Mandatory access to reliable transportation
- Ability to handle same-day assignments and varying schedules
- Comfortable being on your feet
- Comfortable lifting up to 25 lbs (or 50 lbs with a teammate)
- Reliable transportation
Desired Qualifications
- Comfortable with MS Office
- Learning new proprietary digital systems
- Proactively find work during downtime
- Stay calm under pressure
- Professional smile
- Grace and composure
- Manage lobby flow, security protocols, and global call routing
- Own the lifecycle of inbound/outbound shipments
- Master manual and electronic chain-of-custody procedures for high-priority packages
- Operate high-end Multi-Functional Devices (MFD) for print, binding, and digital scanning
- Proactive maintenance and toner management
- Keep conference rooms, pantries, and common areas 'VIP-ready'
- Manage inventory like a pro
- Ensure supplies are always stocked before they're needed
- Battle-ready equipment status
- Travel to different regional sites
- Change of scenery
- Regional travel
- Travel from one SPS site to another SPS site
- Travel within the FSS's assigned region
- 5-star concierge experience
- High-end corporate lobby face
- Complex logistics
- High-stakes digital print projects
- Critical backup coverage
- Regional sites
- Regular staff coverage
- Global workplace solutions
- Business transformation
- Workplace support
- Physical and digital mailroom solutions
- Intelligent document processing
- Reception and concierge services
- Business support offerings
- Banking clients
- Insurance clients
- Legal clients
- Higher education clients
- Professional services clients
- Fortune 500 companies
- Global workplace solutions
- Business transformation
- Workplace support
- Physical and digital mailroom solutions
- Intelligent document processing
- Reception and concierge services
- Business support offerings
- Banking
- Insurance
- Legal
- Higher education
- Professional services
- Fortune 500
- Global
- Workplace
- Solutions
- Business
- Transformation
- Support
- Mailroom
- Processing
- Concierge
- Services
- Offerings
- Banking
- Insurance
- Legal
- Education
- Professional
- Services
- Fortune
- 500
- Companies
- Global
- Workplace
- Solutions
- Business
- Transformation
- Support
- Mailroom
- Processing
- Concierge
- Services
- Offerings
- Banking
- Insurance
- Legal
- Education
- Professional
- Services
- Fortune
- 500
- Companies
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