Office Services Manager
$70,000–$80,000 year
On-siteGlendale, Wisconsin, United States
Job Summary
Maintain personnel records, manage the associate lifecycle from pre-hire to offboarding, and champion new team member onboarding. Oversee HR compliance, ensure accurate payroll submission, and collaborate with Talent Acquisition on recruitment. Coordinate IT account setup, supervise receptionist scheduling, and order office supplies while reconciling community expenses. Maintain community licenses and certificates, support risk management reporting, and assist with leave of absence and accommodation processes. Exhibit empathetic communication with residents, families, and associates, and demonstrate comfort working around pets. Requires 3+ years of business office management and 2+ years of HR experience. Pay range $70,000–$80,000 USD.
Required Qualifications
- Active role: walking, bending, lifting (up to 50 lbs.)
- Comfortable working around animals and pets
- Reliable transportation to meet attendance and punctuality standards
- Ability to work flexible hours, including evenings, weekends, and holidays as needed
- Employment offers are contingent on background check, drug screening, physical, and TB testing (if applicable)
- Silverado uses E-Verify to confirm work authorization with both the Social Security Administration and the Department of Homeland Security
Desired Qualifications
- Associate or bachelor's degree in Human Resources or related field preferred, or equivalent experience
- 3+ years of business office management experience preferred
- 2+ years of HR experience with knowledge of employment and payroll laws
- 1+ year of supervisory experience, including coaching and team development
- Strong attention to detail and organizational skills
- Proficiency in Microsoft Office Suite
- Effective communicator in verbal and written English
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