Office Services Associate
$37,440–$37,440 year
On-site · Houston, Texas, United States
Job Summary
Office Services Associate responsible for reprographics, mail and intake tasks, ensuring tickets are properly filled out before beginning work, meeting contracted deadlines for accepting, completing, and delivering all work, and providing quality service to clients. Primary duties include operating and loading office devices, troubleshooting basic equipment, handling confidential documents, and interacting with clients in person, by phone, or electronically. Requires strong communication, attention to detail, ability to lift up to 50 lbs, and ability to work in a fast-paced team environment. Salary at the Houston, TX location is $18.00/hour, with broader compensation details available depending on factors such as shift, location, and performance.
Required Qualifications
- High school diploma or equivalent
- Minimum 1 year office services experience preferably in a legal, banking or large corporate environment
- Skilled in the use of mail, phone, email, digital reprographics and mail equipment
- Familiar with general back office procedures to meet and maintain client satisfaction
- Proven customer service skills
- Good written and verbal communication skills, including professional telephone and email etiquette
- Attention to detail with good organizational skills
- Must be able to meet deadlines and complete all projects in a timely manner
- Ability to handle sensitive and/or confidential documents and information
- Able to make independent decisions that conform to business needs and policy
- Good problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory level
- Must work well in a team environment
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Ability to work in a fast-paced environment
- Must be self-motivated with positive can-do attitude
- Shift: 8:30am-5:30pm
- Salary range: $18.00/hour
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