Office Services Associate
$43,680–$49,920 year
On-site · Austin, Texas, United States
Job Summary
Office Services Associate responsible for providing daily back office services for our client and teams, including reprographics (copy) and mail services in both physical and digital environments, with support for hospitality, facilities, A/V, reception, and other Williams Lea service lines as needed. Key duties include using logs, ensuring tickets are properly filled out, running jobs in proper order, communicating with supervisor/client on deadlines, meeting contracted deadlines, troubleshooting basic equipment, lifting up to 50 lbs, performing quality assurance, loading machines with paper/toner, handling calls and emails, interacting with clients in person/phone/email, adhering to policies, using equipment cost-efficiently, and maintaining client satisfaction. Requires ability to meet deadlines, strong customer service, and teamwork. Salary range documented at $21.00 - $24.00 per hour, with potential for additional compensation factors.
Required Qualifications
- High school diploma or equivalent.
- Minimum (1) year office services experience preferably in a legal, banking or large corporate environment.
- Skilled in the use of mail, phone, email, digital reprographics and mail equipment.
- Good written and verbal communication skills, including professional telephone and email etiquette.
- Attention to detail with good organizational skills.
- Must be able to meet deadlines and complete all projects in a timely manner.
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