Office Services Associate
$45,760–$45,760 year
On-site · Los Angeles, California, United States
Job Summary
Provide back-office services including reprographics and mail, support hospitality, facilities, AV, and reception; manage logs, ensure tickets are properly filled out, and meet contractual deadlines. Perform reprographics, mail and intake functions per procedures; communicate with supervisor or client on issues; complete quality assurance on own and others' work; troubleshoot basic equipment; lift up to 50 lbs; interact with clients in person, by phone or electronically; adhere to company and client site policies; work across 24/7 site operations with varying shifts; utilize cost-efficient practices; demonstrate strong customer service, attention to detail, and teamwork; ability to meet deadlines and handle confidential information; professional communication skills; ability to work independently and in a team; readiness to work in a fast-paced environment. Shift: Monday-Friday, 8:30am-5:30pm; pay rate $22.00/hour with potential additional pay components; benefits include medical/dental/vision, PTO, 401(k) with company match, life insurance, and other coverages.”,
Required Qualifications
- High school diploma or equivalent
- Minimum (1) year office services experience preferably in a legal, banking or large corporate environment
- Skilled in the use of mail, phone, email, digital reprographics and mail equipment
- Familiar with general back office procedures to meet and maintain client satisfaction
- Proven customer service skills are required in order to create, maintain and enhance customer relationships
- Good written and verbal communication skills, including professional telephone and email etiquette
- Attention to detail with good organizational skills
- Must be able to meet deadlines and complete all projects in a timely manner
- Ability to handle sensitive and/or confidential documents and information
- Able to make independent decisions that conform to business needs and policy
- Good problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory level
- Must work well in a team environment
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Ability to work in a fast-paced environment
- Must be self-motivated with positive can-do attitude
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