Office Service Associate
$41,600–$45,760 year
On-siteBedford, Texas, United States
Job Summary
Sort, date stamp, and distribute mail, faxes, and packages daily within set time frames. Scan and print documents as requested, then mail and file all department materials with accuracy and efficiency. Maintain files, stock printer areas, and order new hire equipment or supplies as needed. Assign work from incoming Outlook boxes, enter data into department applications, and create help desk tickets for facilities requests. Answer department phones, compile scorecards, and listen to sales records to capture pertinent information. Coordinate uploads for multiple health plans using various applications while adhering to HIPAA confidentiality and client policies.
Required Qualifications
- Ability to support team with flexibility and accuracy
- Ability to abide by Client policies
- Maintain regular attendance based on agreed-upon schedule
- Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA)
- Ability to establish and maintain positive and effective work relationships with coworkers, clients, members, providers and customers
- Demonstrated adaptability and flexibility to changes and response to new ideas and approaches
- High School Diploma or equivalent
- 0-2 years of experience
- PC experience in a Windows environment
- Experience using Microsoft Word
- Experience with customer service
Desired Qualifications
- Filing experience preferred
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