Office Service Associate
$37,190–$50,502 year
On-siteNewport Beach, California, United States
Newport Beach, California, United StatesOn-siteFull Time$37,190–$50,502 yearMid LevelHigh School Or EquivalentPrintingEnterprise
Full TimeMid LevelHigh School Or EquivalentEnterprisePrinting
Job Summary
Utilize logs and complete job tickets for reprographics, mail, and intake services in physical and digital environments. Perform work according to established procedures, prioritize workflow, and troubleshoot basic equipment problems while loading machines with supplies. Communicate with supervisors or clients regarding job or deadline issues, perform quality assurance on own and others' work, and answer phones or emails as needed. Adhere to Williams Lea and client site policies, handle sensitive documents, and interact effectively with diverse teams in a fast-paced setting.
Required Qualifications
- High school diploma or equivalent
- Minimum (1) year office services experience preferably in a legal, banking or large corporate environment
- Proficient using mail, phone, email, digital reprographics and mail equipment
- Familiar with general back office procedures to meet and maintain client satisfaction
- Proven customer service skills are required in order to create, maintain and enhance customer relationships
- Good written and verbal communication skills, including professional telephone and email etiquette
- Attention to detail with good organizational skills
- Must be able to meet deadlines and complete all projects in a timely manner
- Ability to handle sensitive and/or confidential documents and information
- Able to make independent decisions that conform to business needs and policy
- Good problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory level
- Must work well in a team environment
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Ability to work in a fast-paced environment
- Must be self-motivated with positive can-do attitude
- Be able to lift up to 50 lbs. on a regular basis
- Must be able to meet contracted deadlines for accepting, completing, and delivering all work
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to interact effectively with multi-functional and diverse backgrounds
- Must be able to interact effectively with multi-functional and diverse backgrounds
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