Office Receptionist
On-site · Phoenix, Arizona, United States or Gilbert, Arizona, United States
Job Summary
Office Receptionist at Serenity Healthcare with offices in Phoenix/Gilbert/Scottsdale, AZ. Responsibilities include updating and verifying customer information, building rapport with clients, answering questions, addressing worries, respecting boundaries, providing compassionate customer service, and rotating through various office tasks. Requires excellent verbal and written communication, basic math, multitasking in a fast-paced environment, and 1+ year of full-time customer service experience. Trigger warning: role involves working with suicidal patients and PTSD-related conversations; sensitivity and support for patients’ individual challenges are essential. Perks include career advancement, competitive wages, healthcare benefits, PTO, holidays, 401k, and referral program. The posting notes Serenity Healthcare is an equal opportunity employer and that employment is contingent on a criminal background check and drug screen.
Required Qualifications
- High School Diploma or GED
- 1+ year of full-time customer service experience, reception, or personal customer service industry
Additional Requirements
- Criminal background check and drug screen required upon hire
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