Office Receptionist

Office Receptionist for Serenity Healthcare in a Gilbert/Phoenix clinic. Responsibilities include updating and verifying customer information, building rapport with clients, answering questions and addressing concerns with sensitivity, ensuring a positive client experience, and performing various routine office tasks. The role requires excellent verbal and written communication, basic math skills, multitasking in a fast-paced environment, and a demonstrated ability to provide compassionate, professional service to patients, including those with trauma-related disclosures. The position involves working full-time on a schedule of 3 13-hour shifts, with a strong emphasis on customer-focused interactions and supportive office operations. Benefits include medical/dental/vision insurance coverage (Serenity covers 90%), paid time off, holidays, 401k, and referral program, with background check and drug screen upon hire.