Office Receptionist
On-site · Phoenix, Arizona, United States or Gilbert, Arizona, United States
Job Summary
Office Receptionist role at Serenity Healthcare supporting the Gilbert and Phoenix offices. Responsibilities include updating and verifying customer information, building rapport with clients, answering questions, addressing concerns with sensitivity, ensuring a positive client experience, and handling various office tasks throughout the day. Requires a High School Diploma or GED, strong verbal and written communication, basic math, multitasking in a fast-paced environment, and at least 1+ year of full-time customer service/reception experience. Includes benefits such as health insurance (Serenity covers 90%), PTO, holidays, 401k, and career advancement opportunities. Trigger warning: role involves exposure to discussions of trauma from PTSD patients and supportive care for those individuals.
Required Qualifications
- High School Diploma/GED
- Excellent verbal and written communication
- Basic math skills
- Proven ability to multitask in a fast-paced environment
- 1+ year of full-time customer service experience, reception, or personal customer service industry
Desired Qualifications
- Excellent verbal and written communication
- Basic math skills
- Proven ability to multitask in a fast-paced environment
- 1+ year of full-time customer service experience, reception, or personal customer service industry
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