Office Receptionist
On-site · Gilbert, Arizona, United States or Scottsdale, Arizona, United States
Job Summary
Office Receptionist at Serenity Healthcare’s Gilbert, AZ office. Responsibilities include updating and verifying customer information, building rapport with clients, answering questions with empathy, guiding patients through the service journey, and supporting various office tasks to ensure a positive client experience. Requires strong communication, attention to detail, and the ability to multitask in a fast-paced healthcare setting; includes potential exposure to discussions about trauma/PTSD with patients. Benefits include full-time schedule, competitive wages, health insurance, PTO, holidays, 401k, and referral program. Location hints reference Scottsdale and Gilbert, AZ in the US.
Required Qualifications
- High School Diploma or GED
- 1+ year of full-time customer service experience, reception, or personal customer service industry
- Excellent verbal and written communication skills
- Basic math skills
- Ability to multitask in a fast-paced environment
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