Office professional
On-siteKewanee, Illinois, United States
Kewanee, Illinois, United StatesOn-siteFull Time
Full Time
Job Summary
Back up the receptionist by answering questions, forwarding messages, and confirming customer orders while updating organization databases. Direct phone inquiries to appropriate staff, assist customers in the Market Square Shop area and cash register, and schedule outbound deliveries. Use word processing, spreadsheet, and database software to prepare reports, memos, and documents, while managing inventory and ensuring service accuracy. Work a retail schedule including weekends and most holidays, prioritizing tasks and making decisions independently after the training period.
Required Qualifications
- Friendly, outgoing, and professional
- Achievement driven
- Goal-oriented
- Team player
- Flexible
- Enjoys working with people on a daily basis
- Must be able to prioritize
- Must be able to make decisions on the go after training period
- Excellent interpersonal skills
- Verbal skills
- Written skills
- Listening skills
- Enthusiasm and a passion for great customer service
- Must be able to problem solve
- Must be able to prioritize
- Must be able to handle multiple tasks
- Effective time management skills
- Open-minded
- Flexible to try new techniques
- Highly motivated to learn
- Comfortable with the basic use of technology for communication
- Receptive to change
- Ability to set personal goals
- Must be able to work a retail schedule that includes weekends and most holidays
- Independent - Ability to proceed without direction and guidance (after training period)
- Organized
- Available weekends and holidays
Desired Qualifications
- Previous furniture experience
- Prior experience in customer service
- Other experience in the service sector
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