Office Operations Specialist
On-siteMemphis, Tennessee, United States
Job Summary
Process customer orders accurately and efficiently while preparing warehouse and shipping documentation. Coordinate order details with warehouse personnel to ensure timely fulfillment and maintain accurate records and operational data. Provide exceptional customer service by communicating with customers regarding orders, inventory, and shipments. Support billing, invoicing, and other administrative functions while cross-training in multiple office functions to provide operational support as needed. Collaborate with team members to identify opportunities to improve efficiency and customer service. Join a respected and established Memphis logistics company in a stable, long-term career opportunity within a collaborative team environment.
Required Qualifications
- At least 5 years of experience in office operations, order processing, logistics, distribution, customer service, or a related administrative role
- Strong organizational skills with exceptional attention to detail
- Excellent computer skills and the ability to learn new systems quickly
- Ability to manage multiple priorities while maintaining accuracy
- Outstanding communication and customer service skills
- A dependable, proactive team player who enjoys solving problems and helping others
Desired Qualifications
- Experience in warehouse, logistics, manufacturing, or distribution environments preferred
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