Office & Operations Associate

Coordinate sales order fulfillment, manage inbound and outbound logistics, and schedule shipping containers with carriers. Oversee daily e-commerce documentation, lead inventory audits to maintain under 2% variance, and ensure all orders are processed within 24 hours. Serve as the liaison between office administration and warehouse teams to resolve operational bottlenecks, while maintaining weekly financial records and managing vendor relationships and customer returns. This role bridges administrative operations and warehouse execution at Hakoware by Harvest Pack Inc., supporting the mission to deliver sustainable packaging solutions that reduce single-use plastic waste across the food service industry.