Office Manager

Process daily, weekly, and monthly reports including cash distribution, petty cash, and accounts receivable. Make daily bank deposits, maintain correspondence and inventory files, and order office supplies. Record purchase orders and invoices, process employee personnel changes, and run bi-weekly payroll reports. Organize branch systems, communicate office policies, and assist with front desk member service during peak hours. Oversee Member Service Desk staff through scheduling, training, and coaching while processing membership transactions and program registrations. Conduct facility tours for prospective members, ensure excellent phone service, and reconcile all shift monetary transactions.